Reinforcing Positive Conversation
Toto is an interactive installation built to reinforce positive conversation among people through emotive feedback.
Interaction Design | User Experience | Contextual Research | Rapid Prototyping | User Testing | Programming | Physical Computing
Building a Creative Organization
This case study illustrates the development of an e-commerce startup's creative systems, by balancing the goals and values of the business, customers and employees.
User Experience | User Interface | User Testing | Project Management | Product Development | Brand Management | Creative Direction | Marketing | Illustration
Reimagining the EV Charging Experience
Joe's Journey is a series of behavioral scenarios that use EV charging time as an opportunity to build human connections and promote individual well-being.
Contextual Research | Empathy Mapping | Scenario Matrix | User Journey
Affecting Human Motivation
WeCycle is a gamified recycling system that educates and encourages users to recycle using theories of intrinsic motivation.
Research | Interaction Design | Rapid Prototyping | Programming | User Testing | Systems Thinking
Improving the Airline Baggage Experience
American Airlines' 'Manage Bags' feature allows users to prepare, add and track their bags all from the American Airlines app.
UI | User experience Design | Contextual Research | Personas | Use Cases | User Flow | Wireframe | Prototype